With the current global pandemic COVID-19, the supply chain organizations have realized the importance of the logistics channel than ever before. Logistics plays a very critical role in meeting the current market demand and to better forecast for the future, gaining the competitive advantage for their businesses.
Warehouse Management Systems (WMS) is one of the most vital and critical IT systems that helps logistics business to be visible and transparent for all the stakeholders in a business, making timely and precise decisions. As the technological developments evolve in the fast-changing digital market, in the last decade or so it has had a huge impact on the IT systems in general and WMS has no exception to it. Logistics businesses have been adopting these digital technologies to cope up with the technological changes which helps to meet the unpredictable demand even with the current challenging situation such as COVID-19 and thus help to provide the better customer service.
One of the primary and key ways to mitigate the current challenges according to Natesan Andiyappillai, a Logistics systems expert and researcher is by using the Warehouse Management Systems (WMS). In his recently published research paper, Digital Transformation in Warehouse Management Systems (WMS).